How do I place an order?

How to place an order on the ETR store.

I'm a new web customer. Where do I start?

You can place an order through our online store at using a credit card or purchase order. Simply click on Login/My Account to create a new account. Or add the items you want to your cart and click on the Cart icon. Then click on Checkout or Cart, and fill out the form to create a new account, and proceed to complete your order.

I'm a returning web customer. How do I log in?

Click Login/My Account and log in with your email address and password.

Do I have to use your website to place my order?

  • You can send us an email or purchase order at or send us a fax at 831-438-4284. Please include an email, phone number, and both shipping and billing addresses. We will create an account for you using your email and linking it to your organization’s account. No sign-up process is required. 
  • You can place an order over the phone at 800-321-4407.

What if I need a vendor form or W-9 filled out?

Please email vendor forms to us at
You can download ETR's W9 here (PDF).

Our Federal Tax #: 94-2760764.