What is your return policy?

If you are not completely satisfied, you can return any non-imprinted items within 30 days of receipt for a prompt refund or credit with prior approval.

Please call 800-321-4407 or use the contact form to reach Customer Service with your request and order number to get prior authorization.

Once you have authorization, ship the items back to:

ETR

500 Westridge Drive, Suite 102

Watsonville, CA 95076.