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Support Center
  • Visit The ETR Store
  • Contact Support
General FAQ
  • Technical Support
    • Schoology
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    • Evidence-Based Programs
    • Materials
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  • General FAQ
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      Back to home
      1. Support Center
      2. General FAQ
      • Technical Support
        • Schoology
      • Order Inquiries
      • Curricula Support
        • Evidence-Based Programs
        • Materials
        • Adaptations
        • Using Digital Editions
      • General FAQ
      • Training Support
      • HealthSmart
        • Lessons
        • Materials
        • Website
        • Background, Standards & Theory
        • Training
        • Integrated Digital

      General FAQ

      If you have a general question about ETR and our products, go to the FAQ to find your answers.
      • How do I place an order?
      • Do you offer a wholesale discount?
      • If know the title or title number of the product I want, how can I find it quickly?
      • What if I can't find the subject I'm seeking?
      • What if I want to see just pamphlets, or just posters, or just books?
      • What if I've forgotten my log-in info?
      • How do I request a catalog?
      • Frequently asked questions about imprinting
      • Can I get ETR materials imprinted with my organization's name or message?
      • Is your website private and secure?
      • My school district or organization is looking to adopt a curriculum.
      • Frequently asked questions about videos and DVDs
      • How can I update my account information?
      • What language options do you offer?
      • Can I get one of your products customized for my organization?
      • Can I get a sole-source letter?
      • Do you offer pricing discounts?
      • Frequently asked questions about GSA pricing
      • Can I get free samples before I purchase?
      • What does ETR stand for?
      • What free materials can I get from TECC (Tobacco Education Clearinghouse of California)?
      • What is your remittance address?
      • What are your payment terms?
      company logo
      ETR Support Center
      • Visit The ETR Store
      • Contact Support